Category: Lounges

Airport Lounges Information

  • Comfort in the Skies: Hawaiian Airlines Lounge Access

    Comfort in the Skies: Hawaiian Airlines Lounge Access

    For many travelers, the airport lounge is a sanctuary – a quiet space to relax, catch up on work, or enjoy refreshments before embarking on a flight. Hawaiian Airlines, with its focus on providing an authentic Aloha experience, offers a network of lounges designed to provide comfort and convenience to its passengers. This network includes The Plumeria Lounge at its Honolulu hub, Premier Club lounges across the Hawaiian Islands, and access to select international partner lounges. Understanding the access rules, amenities, and locations of these facilities can significantly enhance your travel experience, particularly when flying on longer routes.15

    The Plumeria Lounge at Honolulu (HNL): Flagship Comfort

    The Plumeria Lounge, situated in Terminal 1 on the 3rd floor of the Daniel K. Inouye International Airport (HNL) in Honolulu, serves as Hawaiian Airlines’ flagship lounge for many of its premium passengers.16 It’s conveniently located past the TSA security checkpoint, near the Wiki Wiki shuttle pick-up area.18

    Access to The Plumeria Lounge is extended complimentary to several categories of Hawaiian Airlines passengers. These include Business Class guests departing Honolulu for international destinations, and effective April 1, 2025, First Class guests departing Honolulu to North American gateway cities. Pualani Platinum members, along with one guest, also enjoy complimentary access when departing Honolulu on international flights.17

    For other Hawaiian Airlines ticketed passengers, day passes can be purchased at the lounge, subject to availability. General admission is typically $40. Discounted rates are often available for Pualani Gold and Pualani Platinum members; for example, Pualani Gold members might pay $30-$35, and Pualani Platinum members (if not eligible for complimentary access on their specific route) might pay $25-$30.16 It’s worth noting that some sources show slight variations in these elite day pass prices, so passengers should always verify the current rates with Hawaiian Airlines directly. Additionally, Priority Pass members may access the lounge, though this is subject to capacity constraints.17 Premier Club members holding one-time access passes for The Plumeria Lounge can also use them here.18

    The Plumeria Lounge aims to provide a comfortable pre-flight environment. Amenities include a selection of hot food, complimentary beer and wine, a dedicated customer service agent for lounge guests, high-speed Wi-Fi, and ample AC and USB charging outlets. Restroom facilities are also available within the lounge.17 The snack offerings often feature delightful Hawaiian treats, such as Honolulu Cookie Company shortbread and Mele Macs macadamia nuts.17 The lounge’s ambiance has been described as an “oasis of beige” – functional and clean, with various seating types including counter seating, tables, booths, and armchairs.17 The decor also incorporates plumeria-themed artwork by local photographer Rae Huo, adding a touch of island artistry.19

    House rules for The Plumeria Lounge include an age restriction: guests must be 21 years or older for solo entry due to the service of alcoholic beverages; those under 21 must be accompanied by an adult on the same itinerary. Pets are not permitted, and smoking (including electronic cigarettes) is prohibited.16 The multi-tiered access strategy for The Plumeria Lounge—balancing complimentary entry for high-value customers with paid options for others and third-party programs like Priority Pass—reflects an effort to maximize lounge utilization while ensuring a quality experience for its premium flyers.

    Premier Club Lounges: Comfort Across the Islands

    Hawaiian Airlines has also operated a network of Premier Club lounges, primarily catering to inter-island travelers, North America First Class passengers, and its elite Pualani members. While new Premier Club memberships are no longer available for purchase or renewal as of January 1, 2025 21, these lounges remain accessible to existing members and other eligible passengers. This change in membership availability strongly suggests a future transition for Hawaiian’s domestic lounge offerings, likely to be influenced by the ongoing integration with Alaska Airlines and its established “Alaska Lounge” network. The long-term plan for these Hawaiian-branded Premier Clubs is an area that loyal Hawaiian flyers will be watching closely.

    These Premier Club facilities are located at key airports throughout the Hawaiian Islands:

    • Honolulu, Oahu (HNL): Located in Terminal 1, on the 2nd Floor, near Gate A18.20
    • Kahului, Maui (OGG): There are two locations: the North lounge is across from Gate 17, and the South lounge is across from Gate 15.20
    • Lihue, Kauai (LIH): Situated near Gate 5.20
    • Kona, Hawaii Island (KOA): Found next to Gate 10.20
    • Hilo, Hawaii Island (ITO): Located below Gate 6.20

    Access to Premier Club lounges is granted to North America and Neighbor Island First Class guests, Pualani Platinum and Gold members, and, of course, existing Premier Club members. All must be departing on a Hawaiian Airlines-operated flight.20 Passengers arriving on a Hawaiian Airlines flight can only use the Premier Club if they are connecting to another Hawaiian Airlines-operated flight; First Class passengers making such a connection must also hold a First Class seat on their onward connecting flight to be eligible for lounge access upon arrival.22

    Amenities in the Premier Club lounges typically include “Pau Hana” snacks, coffee, tea, soda, and juice. Guests can also benefit from the assistance of a dedicated customer service agent, utilize the complimentary Wi-Fi, and find AC and USB outlets for charging devices.20 It’s important to note that restroom facilities are available only in the Honolulu (HNL) Premier Club lounge.22 The presence of these lounges across the Neighbor Islands underscores their importance for the high volume of inter-island traffic and for serving frequent flyers within Hawaii.

    International Partner Lounges: Extending Comfort Globally

    To enhance the travel experience for its premium cabin passengers on international routes, Hawaiian Airlines collaborates with a selection of partner airlines and airport authorities to provide lounge access at various international gateways.26

    The access policy for these partner lounges generally allows entry for select First and Business Class guests flying to Hawaii on Hawaiian Airlines. Additionally, Pualani Platinum members, along with one guest, can typically use these lounges when departing from an international airport on a Hawaiian Airlines-operated flight.26

    Key international partner lounge locations include:

    • New York (JFK): The Greenwich Lounge, operated by American Airlines, located in Terminal 8, above Gate 12. This is a notable enhancement resulting from Hawaiian’s move to Terminal 8 and its closer alignment with Oneworld partners like American Airlines.26
    • Sydney (SYD), Australia: The House, operated by Swissport, found in Terminal 1 (International Departures), near Gate 51.20
    • Incheon (ICN), South Korea: The Korean Air Lounge, located on the 4th floor of Terminal 1, near Gate 28.20
    • Auckland (AKL), New Zealand: The Strata Lounge, situated on Level 1 Departures.20
    • Japan: This includes Lounge Fukuoka at Fukuoka Airport (FUK); JAL Sakura Lounges at Haneda (HND) and Narita (NRT) airports in Tokyo; and Lounge Kansai at Kansai International Airport (KIX) near Osaka.20

    The provision of international partner lounges is a critical aspect of the premium travel experience. However, it’s essential for travelers to be aware of the dynamic nature of airline partnerships, especially in light of Hawaiian Airlines’ merger with Alaska Airlines. For instance, Hawaiian Airlines has announced the termination of its partnerships with Japan Airlines and Korean Air, effective from the end of June 2025 for booking redemptions and access under current agreements.8 This will directly affect lounge access at key Asian gateways like Tokyo and Seoul, unless new arrangements are established under the broader Alaska Airlines/Oneworld alliance framework. Conversely, the access to the American Airlines-operated Greenwich Lounge at JFK 26 exemplifies the potential for enhanced benefits as Hawaiian integrates more closely with Oneworld. This transition period will likely see some existing direct partnerships end while new, alliance-based lounge access opportunities emerge.

    Hawaiian Airlines Lounge Access Guide

    The following table provides a simplified overview of lounge access for Hawaiian Airlines passengers:

    Lounge TypeLocation(s)Access ViaCost (if any)Guest Policy (Typical)
    The Plumeria LoungeHonolulu (HNL), Terminal 1Business Class (Int’l), First Class (North America from 4/1/25), Pualani Platinum (Int’l departures), Day Pass, Priority Pass, Premier Club PassFree for eligible premium/elite; Day Pass: $40 (General), $30-$35 (Pualani Gold), $25-$30 (Pualani Platinum); Priority Pass subject to termsPualani Platinum: 1 guest (Int’l); Day Pass: per person
    Premier ClubHNL, OGG (North & South), LIH, KOA, ITOFirst Class (NA/Inter-island), Pualani Platinum, Pualani Gold, existing Premier Club Members (all on HA-operated departing flights)Free for eligible passengers/membersFirst Class check-in line access for member + 2 guests often cited with Premier Club benefits, specific lounge guest policy may vary by status
    Int’l Partner LoungeJFK, SYD, ICN, AKL, FUK, HND, KIX, NRT (see specific lounge details above)First/Business Class (to Hawaii), Pualani Platinum (departing internationally on HA)Free for eligible premium/elitePualani Platinum: 1 guest

    Note: Access rules and guest policies can vary and are subject to change. Always verify with Hawaiian Airlines for the most current information, especially during the Alaska Airlines merger transition. This table synthesizes information from multiple sources.16

    Conclusion: Relax and Recharge with Aloha

    Hawaiian Airlines provides a range of lounge facilities designed to offer passengers a comfortable and relaxing start to their journey. Whether it’s the flagship Plumeria Lounge in Honolulu, the convenient Premier Clubs across the Hawaiian Islands, or partner lounges at international destinations, these spaces offer valuable amenities. As Hawaiian Airlines navigates its integration with Alaska Airlines and prepares for full Oneworld alliance membership, passengers should anticipate an evolution in lounge access policies and availability. It remains crucial to check the specific rules based on your ticket type, elite status, and destination to make the most of these pre-flight havens and truly begin your travel with a touch of aloha.

  • Alaska Airlines Lounges: Locations & Amenities Explained

    Alaska Airlines Lounges: Locations & Amenities Explained

    I. Introduction to Alaska Airlines Lounges

    Airport lounges offer a welcome respite from the often-chaotic terminal environment, providing travelers with a space to relax, work, and refresh before their flights. Alaska Airlines, with its strong presence on the U.S. West Coast, operates a network of its own lounges, complemented by access to partner facilities for eligible members. These lounges are strategically situated in key Alaska Airlines hubs and aim to deliver a distinct hospitality experience, often infused with a Pacific Northwest flavor.

    This guide provides a comprehensive overview of all dedicated Alaska Lounge locations, detailing their specific amenities, operating hours, and the various ways passengers can gain access. It will also cover the partner lounge network available to certain membership tiers. Alaska’s lounge access structure, featuring both a standard “Alaska Lounge” membership and an enhanced “Alaska Lounge+” membership with broader partner access, caters to different travel patterns and needs, reflecting a strategy to provide value to a range of loyal customers. Airlines invest in lounges not just for comfort, but to cultivate loyalty and enhance the overall premium passenger journey.

    II. Alaska Lounge Locations and Hours

    Alaska Airlines operates nine of its own lounges across several major U.S. airports. Below is a detailed list of these locations and their standard operating hours. It’s important to note that lounge pass availability can vary by location and capacity.

    Airport (Code)Location within AirportDaily HoursDay Pass Available?
    Anchorage (ANC)Concourse C, near Gate C-15:00 am – 1:00 amYes
    New York (JFK)Terminal 7, Mezzanine level, just above security5:30 am – 8:00 pmYes
    Los Angeles (LAX)Terminal 6, Mezzanine level, near Gate 645:00 am – 11:00 pmYes
    Portland (PDX) – Concourse BNear the entrance to Concourse B4:30 am – 12:30 pmYes
    Portland (PDX) – Concourse CAcross from Gate C54:30 am – 10:30 pmYes
    San Francisco (SFO)Harvey Milk Terminal 1, across from Gate B65:00 am – 12:00 amYes
    Seattle-Tacoma (SEA) – C ConcourseMezzanine level, next to Gate C-165:00 am – 7:00 pmYes
    Seattle-Tacoma (SEA) – D ConcourseJust beyond Security Checkpoint 45:00 am – 11:00 pmYes
    Seattle-Tacoma (SEA) – North SatelliteMezzanine level, above Gates N13–185:00 am – 11:00 pmYes

    Source: Alaska Airlines.34 Hours and day pass availability are subject to change.

    Notably, Alaska Airlines is continuously investing in its lounge network. For example, the Anchorage lounge recently underwent an expansion, and a new, significantly larger lounge is planned for Portland (PDX) to open in 2026.34 At New York’s JFK, Alaska Airlines is in the process of co-locating with Hawaiian Airlines and American Airlines in Terminal 8, which will involve changes to lounge access, including shared access to the Admirals Club and, for certain First Class passengers, the Greenwich Flagship Lounge.35 Similarly, at LAX, Hawaiian Airlines has moved to Terminal 6 to co-locate with Alaska.35

    III. Standard Amenities at Alaska Lounges

    Alaska Lounges are designed to provide a comfortable and productive environment, with a focus on reflecting the airline’s Pacific Northwest roots through their offerings.

    Food and Snacks:

    Guests can typically enjoy a rotating selection of fresh, seasonal food items throughout the day.36

    • Morning offerings often include popular choices like yogurt and granola, steel-cut oatmeal, and, famously, pancakes from a self-serve pancake machine.36
    • Afternoon and evening selections may feature hearty soups, fresh salads, vegetables, cheeses, turkey, and crackers.36

    Beverages and Cocktails:

    A wide array of beverages is available:

    • Complimentary soft drinks, a selection of teas, and freshly brewed coffee, often featuring Starbucks or Portland-based Stumptown Coffee Roasters, along with hand-crafted espresso beverages.34
    • For guests 21 and older, lounges offer complimentary West Coast wines, local craft beers, and a variety of house spirits and custom-crafted cocktails, including Alaska’s well-known Bloody Mary.34

    Productivity Tools:

    For those needing to work or stay connected:

    • Complimentary fast Wi-Fi is standard.36
    • Ample and easily accessible power outlets are provided for charging devices.34

    Comfort and Relaxation:

    Lounges are equipped for passenger comfort:

    • Seating options include Alaska’s custom-designed “Signature Loungers,” comfortable armchairs, and recliners.34
    • Some newer or renovated lounges feature cozy fireplaces, such as the SFO Harvey Milk Terminal 1 lounge and the planned future PDX lounge.34
    • Televisions are typically available for news and entertainment.36

    Concierge Services:

    Lounge staff are often available to assist with flight-related inquiries, seat assignments, and other travel needs, providing a personalized level of service.36

    The unique mix of amenities, such as the pancake machine, emphasis on local Pacific Northwest brews and coffee brands, and comfortable seating like the Signature Loungers, helps to create a distinct brand identity for Alaska Lounges. This approach differentiates them from more generic airport lounges and reinforces the airline’s regional heritage and commitment to a welcoming guest experience.

    IV. Accessing Alaska Lounges: Who Gets In?

    Access to Alaska Lounges is governed by a multifaceted set of rules, catering to lounge members, premium cabin passengers, elite status holders, and other eligible guests.

    A. Alaska Lounge Membership:

    Alaska Airlines offers two tiers of paid lounge membership 40:

    • Alaska Lounge membership: Priced at $595 annually 41, this provides access to all Alaska Lounges and The Plumeria Lounge in Honolulu for the member and up to two guests or immediate family (spouse/domestic partner and children under 21).34
    • Alaska Lounge+ membership: Priced at $795 annually 41, this includes all the benefits of the standard membership plus access to nearly 90 partner lounges worldwide.34
    • Eligible Alaska Airlines Visa Signature® or Visa® Business cardholders receive a $100 discount on the annual Alaska Lounge+ membership fee when purchased with their Alaska card.40
    • To use a membership for entry, a valid same-day boarding pass on Alaska Airlines, a Oneworld member airline, or one of Alaska’s other global airline partners is required.41

    B. First Class Passengers:

    Passengers flying in First Class on Alaska Airlines may access the lounges based on their itinerary 40:

    • Complimentary access is granted to passengers on a paid or award First Class ticket if their itinerary includes at least one Alaska Airlines flight segment of 2,100 miles or more. This access applies throughout their same-day journey, including at connecting airports.
    • If flying First Class on shorter routes (less than 2,100 miles for any single segment) or if upgraded to First Class (via complimentary elite upgrade, miles, or paid upgrade), passengers can purchase a discounted day pass for $30, subject to space availability.
    • Importantly, First Class passengers accessing the lounge based solely on their ticket (without a separate membership) are generally not entitled to bring complimentary guests.40

    C. Elite Status Members:

    • Alaska Airlines MVP Elites:
    • MVP Gold 75K and MVP Gold 100K members may receive complimentary lounge day passes as part of their elite benefits or milestone rewards.42
    • MVP Gold 100K members have the option to select an Alaska Lounge+ membership as one of their annual Choice Benefits.40
    • Oneworld Emerald and Sapphire Members:
    • Access rules for Oneworld elite members from other airlines depend on how their status was earned and their itinerary.40
    • Generally, Oneworld Emerald and Sapphire members whose status is not through Alaska Mileage Plan or American AAdvantage can access Alaska Lounges when flying on any Oneworld member airline on the same day, even for purely domestic itineraries.
    • Oneworld Emerald and Sapphire members who earned their status through Alaska Mileage Plan or American AAdvantage typically require same-day international travel on a Oneworld flight (to a destination outside of the U.S., Canada, or Mexico, with some variations) to access Alaska Lounges.

    D. Day Passes:

    • Standard day passes can be purchased for $60 per person, subject to lounge capacity.40
    • However, due to crowding, day passes are often not available for purchase at the busy Anchorage (ANC), Portland (PDX), and Seattle (SEA) lounges. They are more consistently offered at Los Angeles (LAX), New York (JFK), and San Francisco (SFO).40
    • Active duty U.S. military personnel traveling on official orders booked via SATO can receive complimentary day passes. Other active duty military with valid ID may purchase a day pass at a discounted rate of $35.47

    E. Other Access Methods:

    • American Airlines Admirals Club members: Can access Alaska Lounges when departing on an Alaska Airlines or American Airlines flight on the same day.40
    • Citi® / AAdvantage® Executive World Elite Mastercard® primary cardholders: Receive an Admirals Club membership, which grants access to Alaska Lounges under the reciprocal agreement.40
    • Select Non-Oneworld Partner Elite Members: Elites from certain partner airlines, such as Hainan Airlines (Fortune Wings Platinum & Gold) and Icelandair (Saga Club Gold), may access Alaska Lounges when flying Alaska Airlines on the same day.40
    • Club 49 Members: Alaska residents enrolled in the complimentary Club 49 program receive same-day access to an Alaska Lounge when flying through, to, or from Alaska on Alaska Airlines.42

    The complexity of these access rules stems from Alaska’s multiple partnerships and loyalty program tiers. Restrictions on day passes at high-traffic locations like Seattle, Portland, and Anchorage highlight the challenge of balancing member benefits with lounge capacity to ensure a quality experience.

    V. Partner Lounge Network (for Alaska Lounge+ Members)

    A significant benefit of the Alaska Lounge+ membership is access to an extensive network of nearly 90 partner lounges across the globe.34 This greatly enhances the value for members whose travels frequently take them beyond Alaska Airlines’ own lounge footprint.

    Key Partner Lounge Networks:

    Partner Lounge BrandExample LocationsKey Access Requirement (General)
    American Airlines Admirals Club®Numerous domestic and international locations including Atlanta, Boston, Chicago, Dallas, London, Los Angeles, Miami, New York (JFK, LGA), San Francisco, etc. 34Typically when arriving or departing that day on Alaska Airlines or American Airlines. Does not include Flagship Lounges. 34
    Qantas Club®Locations across Australia (Adelaide, Brisbane, Melbourne, Sydney, Perth, etc.), plus select international spots like Auckland, Hong Kong, London, Los Angeles. 34Typically when departing that day on a Qantas operated or Hawaiian Airlines operated international flight. Does not include Qantas First Lounges. 34
    Select United Club℠Chicago (ORD), Minneapolis (MSP), Philadelphia (PHL), Washington Reagan (DCA). 34Requires a ticket for same-day travel departing that city on Alaska Airlines, Hawaiian Airlines, or United Airlines. 34
    The Plumeria Lounge, by Hawaiian AirlinesHonolulu (HNL) – Terminal 1, Third Floor. 34Requires a ticket for same-day travel departing Honolulu on Alaska Airlines or Hawaiian Airlines. 34
    The Club LASLas Vegas (LAS) – Terminal 3 (near E2) and Terminal 1D. 34Requires a ticket for same-day travel departing Las Vegas on Alaska Airlines or Hawaiian Airlines. 34
    Escape Lounges – The Centurion® Studio PartnerPhoenix (PHX) – Terminal 3. 34Requires a ticket for same-day travel departing Phoenix on Alaska Airlines or Hawaiian Airlines; access up to 3 hours prior to departure. 34
    Aspire LoungeSan Diego (SAN) – Between Terminal 2 East security and bridge to T2 West. 34Requires a ticket for same-day travel departing San Diego on Alaska Airlines or Hawaiian Airlines. 34

    Source: Alaska Airlines.34 Access rules and locations are subject to change; always verify with the airline or lounge operator.

    General access to partner lounges usually requires a same-day boarding pass on an eligible airline, and guest policies can vary. It’s also important for Lounge+ members to carry their digital membership card, as it may be required for entry at partner locations. Due to airport layouts and TSA regulations, partner lounges may not always be accessible if they are located in a different terminal from the member’s departing flight.34

    VI. Guest Policies

    Guest privileges are a valuable component of lounge access:

    • Alaska Lounge and Lounge+ Members: Can typically bring up to two guests or their immediate family (defined as a spouse or domestic partner and children under the age of 21) into Alaska Lounges when traveling together.34 Some Reddit discussions suggest guests generally need a same-day boarding pass on an eligible airline, though enforcement may vary by specific lounge agents.43
    • First Class Ticket Holders (without membership): As noted earlier, passengers accessing Alaska Lounges based solely on their First Class ticket do not receive complimentary guest privileges.40
    • Oneworld Emerald and Sapphire Elites: When accessing lounges based on their Oneworld status, these members are generally entitled to bring one guest.40

    These guest policies are fairly standard within the airline industry but are crucial for members to understand to avoid any disappointment at the lounge entrance.

    VII. Conclusion: Is an Alaska Lounge Visit or Membership Worth It?

    Alaska Airlines Lounges provide a comfortable and amenity-rich environment, particularly appealing for travelers frequenting the U.S. West Coast. The standard food and beverage offerings, with a nod to local Pacific Northwest flavors, coupled with productivity tools and comfortable seating, make for a pleasant pre-flight experience.

    The decision of whether an Alaska Lounge membership or a day pass is “worth it” depends heavily on an individual’s travel frequency, typical routes, cabin of travel, elite status, and whether they usually travel solo or with companions.

    • For the frequent Alaska Airlines flyer, especially one with elite status or an Alaska Airlines co-branded credit card (which offers a discount on Lounge+), a membership can offer significant value and comfort over the course of a year. The Lounge+ tier is particularly compelling for those whose travel extends to destinations covered by the partner lounge network.
    • For the occasional traveler, or someone who already has lounge access through other means (like a premium credit card with Priority Pass, or flying First Class on eligible routes), purchasing day passes on an as-needed basis (where available) might be more economical, despite the higher per-visit cost.
    • The value of the companion fare on the Alaska Airlines credit card can, for many, offset the card’s annual fee, and the additional $100 discount on Lounge+ membership further sweetens the deal for cardholders considering lounge access.

    Ultimately, Alaska Airlines has curated a lounge experience that aligns with its brand identity, offering a reliable and welcoming space for its valued customers.